Cisco Certified Technician

Certification as a Cisco Certified Technician shows that you have the skills to successfully perform onsite support and maintenance of Cisco networking and system devices and work effectively with the Cisco Technical Assistance Center.

The Cisco authorized training for support technicians is presented online in short modules that deliver the right amount of information, without requiring extensive time out of the field. The course teaches support engineers the proper maintenance and troubleshooting procedures, as developed and used by the Cisco Global Technical Assistance Center, including the following skills:

•     Diagnostic fundamentals
•     Proper techniques for repair, replacement, hot-swap, and restoration of devices to factory settings
•     Opening support cases with Cisco

Diagnostic fundamentals Proper techniques for repair, replacement, hot-swap, and restoration of devices to factory settings Opening support cases with Cisco

Give yourself the best possible chance of passing your certification exam by purchasing Cisco authorized certification training.

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